Frequently Asked Questions
Everything You're Wondering Before You Book
If your question isn't answered here, message us on WhatsApp — a real advisor replies, not an automated script.
Which cities do you cover?+
Barcelona, Madrid, Marbella, Granada, Malaga and Seville, with day trips available to nearby towns such as Toledo, Ronda and Córdoba.
Which countries do you primarily serve?+
We specialize in travelers from Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain and Oman, though we welcome any Arabic-speaking family.
Are your tour guides officially licensed?+
Yes, every guide holds valid accreditation from the relevant Spanish regional tourism authority and is personally interviewed by our team.
Is transport always private?+
Always. We do not operate shared vans, pooled rides or fixed group buses of any kind.
How do you handle halal dining requirements?+
We verify sourcing and preparation directly with restaurant kitchens before recommending them, and confirm any specific dietary needs in advance of your reservation.
Can you accommodate elderly family members or young children?+
Yes, itineraries are paced around your family's actual composition, with rest breaks, accessible routes and child-friendly moments built in from the start.
How far in advance should we book?+
We recommend at least 4 to 6 weeks ahead for peak season (spring and summer) to secure preferred hotels, guides and time-slotted tickets like the Alhambra, though shorter notice can often still be accommodated.
How do I make a booking or request a quote?+
Use the contact form on this site, or message us directly on WhatsApp at +34 607 66 62 66 — an advisor typically replies within a few hours.
Do you arrange match tickets for FC Barcelona or Real Madrid?+
Yes, subject to fixture availability during your travel dates, along with private match-day transport.
What is included in a Luxury Tours package?+
A dedicated concierge coordinating guide, driver, hotel, dining and shopping across your entire stay, with priority access arranged where available.
Do you assist with visa or entry requirements?+
We are not a visa agency, but we're glad to point you toward official Spanish consular resources for your country of residence.
What payment methods do you accept?+
Payment details are confirmed directly with your advisor once your itinerary is finalized, based on your preferred method.